Brand new, straight out of the box and SD cards won't work. I will be emailing customer service for the fact that four different SIM cards formatted using both quick and regular methods, on two different computers, using two different adapters did not work in the unit. Receiving a message to format the SIM card when I turn the unit on before even changing one setting.
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Rear camera cuts in and out.
I purchased these again for other families' cars. They work well, have all the features, and are easy to use. I really like how it mounts. It's slim and sits close to the window instead of hanging down and obstructing more of your view. I also like that it's not a suction cup. Suction cups don't work half the time and eventually fail completely. Very happy I got these after using a few others previously.
Bought this model because I broke my last one being a little to rough with it so I only needed the main piece
I bought it almost 2 years ago and it's working fine. I'm going to install one on my new car.